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Privacy Policy

DATA PROTECTION ACT 1998

Lakeland Awnings respects and values the privacy of every individual who contacts us. This policy has been developed to ensure that you feel confident about the privacy and security of your personal information. Lakeland Awnings follows strict security procedures in the storage and disclosure of personal information in order to prevent unauthorised access. Personal Data is held on our enquiries database either because of work we have undertaken or are currently engaged in, or because we believe that you may be interested in receiving material from us about our business and services.

 

COOKIES

Cookies are small text files that websites use to remember information about you. They’re stored on your computer and can only be accessed by the website that created them or your web browser. It is possible to change the cookie settings of your browser to allow or block cookies depending on your preference. To learn more, visit our page on Cookies.

This website uses a number of different cookies depending on how you use the website:

Google Analytics
(a third party cookie)

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These cookies are set by Google. Inc and are used to collect information about how visitors use our site. We use this information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Session cookie
(a first-party cookie)

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These cookies are set by the Lakeland Awnings website and are essential this website to provide visitors with the information they request as they navigate through the site.

 

DELIVERING OUR SERVICE

In order to provide our services to you Lakeland Awnings will collect and process your information. On completion of the online or telephone enquiry form your request will be processed and where necessary, your data will be transferred to an approved Lakeland Awnings distributor(s). This is necessary to provide you with further technical information, product details and quotations. All personal information will be held in strictest confidence and used only for the purposes for which we collect it with certain caveats as described below.

It is very important to us that we provide you with the highest level of service. In order to help us do this, unless you tell us otherwise, we may use the information you supply us with for letting you know about:

  • Latest news
  • New product launches
  • Reminder about our services
  • Future surveys/research

Lakeland Awnings will also use your data for reviewing and analysing market trends and the tracking of sales data. By using our site you are giving us permission to use your data in the ways set out in this Privacy Policy.

If you are not happy for your data to be used in this way, please let us know by clicking on this link unsubscribe.

Except as set out in this Privacy Policy, we will not disclose this information to other parties without your permission unless we are legally required to do so.

 

ACCESSING YOUR DATA

Lakeland Awnings takes all reasonable care to prevent any unauthorised access to your personal data. If you want to know exactly what personal information we hold about you, we will provide you with this information. If any information held is inaccurate, we will make the necessary amendments and confirm to you that these have been made. If you wish to make a request under the terms of the Data Protection Act (DPA), for the personal information we hold about you, please contact sales@lakelandawnings.co.uk or call 01924 412666  or write to Marketing Department, Lakeland Awnings, Unit 6 Sycamore Industrial Estate,  Walkley Lane, Heckmondwike, West Yorkshire WF16 0NL with details of your request.

Lakeland Awnings does not sell, rent or deal in the personal information we hold. Information may, in the ordinary course of business, move between Lakeland Awnings and approved Lakeland Awnings distributors.

 

UNSOLICITED COMMUNICATIONS

When working in conjunction with approved Lakeland Awnings distributors Lakeland Awnings do not opt into any marketing and communications policies on your behalf. By taking this route for you, you should not receive any communication from any approved Lakeland Awnings distributors other than outlined in this Privacy Policy. Although Lakeland Awnings cannot guarantee this, we do have contractual arrangements in place to prevent such communications. If you experience any problems other than those outlined above please contact sales@lakelandawnings.co.uk or call 01924 412666 or write to Lakeland Awnings Ltd (AMO Group), Unit 6, Sycamore Industrial Estate, Walkley Lane, Heckmondwike, WF16 0NL.

 

REMOVING YOUR DATA FROM OUR RECORDS

If you would like Lakeland Awnings to remove any personal information from our records, then please contact sales@lakelandawnings.co.uk or write to Lakeland Awnings Ltd (AMO Group), Unit 6, Sycamore Industrial Estate, Walkley Lane, Heckmondwike, WF16 0NL. Please provide us with your full name and address when contacting us and put ‘remove my record’ as the subject title and we will make all reasonable efforts to delete your information from our files if it is deemed appropriate.

 

MONITORING

Monitoring or recording of your calls, emails, text messages and other communications may take place in accordance with UK law, and in particular for business purposes, such as for quality control and training. Please visit the following web sites for further information:
www.informationcommissioner.gov.uk
www.dti.gov.uk

 

LAW

These terms of trading are subject to English law and to the exclusive jurisdiction of the English courts. You acknowledge that by providing data to us, you consent to the processing of your data in accordance with this Privacy Policy. We reserve the right to amend or modify this Privacy Policy at any time and in response to changes in applicable data protection and privacy legislation. If we change our Privacy Policy we will post the changes on this page so that you will be aware of the data we collect and how this is processed at all times.

 

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